New York, NY
Customer Service Department
Company Established In
HOURS OF OPERATION
M-F 10am-6pm EST
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Our company is a night vision specialty store that has been in business since 2003. We are proud to carry one of the best selections of equipment that can be found anywhere. Our business is truly different in that we don't just sell the products, we are actually very experienced night vision enthusiasts who use and test these optics on a regular basis. Our staff uses and tests most of our equipment in all different environments from hug hunting in the great state of Texas and Iowa to home security and prepping in New England and the Northwest. This gives us the unique advantage to be able to help our customers with real world and accurate information, advice and guidance. Unfortunately our industry is fraught with companies attempting to sell products that they have no idea how to use, and equipment that is simply inferior quality that looks like the high quality devices that we sell. We are always available by phone 1-800-771-6845 or email, both before and after the sale, and we encourage customers to give us a call with any questions or just to make sure there are real people on the other side of the website before placing an order.
Our outstanding customer service department is also available by phone as well as email and will keep you informed on the status of your order. As most higher quality night vision is built to order it's very important to have an active customer service staff ensuring you receive you product without delay. Many companies will take your order and leave you waiting for days or weeks before informing you the model you ordered is out of stock for a month! Our customer service department will catch issues like this and immediately inform and advise you in these situations. We are very confident that we provide the best service in the industry.
NightVision4Less strives to get you the highest quality equipment at the lowest prices possible. We caution customers that in the night vision industry very low prices can actually be a big red flag as many companies sell units with cheaper/lower quality image intensifier tubes (the hi-tec part of the device) in the same model name outer "housing". They advertise these units like they are the exact same thing - they most definitely are not the same, and you can see the difference! Our philosophy on this is that if we were personally buying a piece of equipment that cost $3500, saving $200 and getting a device with a questionable/lower quality image tube just isn't worth it. This is why we don't play the cheaper image tube game and simply sell the top of the line quality at the lowest price possible. Please feel free to call us with any questions pertaining to this.
In addition to our great selection, top of the line quality, and superb customer service, most of our products ship with free UPS Second Day Air service.
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